Technology Trends

Product Design: Once More, With Feeling

As a technology professional, it’s easy to get caught up in the, well, technology of it all: the features, infrastructure and integrations that bring your software, applications and services to life. But you can’t lose sight of the point of all of that technology: creating value for someone, someone with their own unique needs, desires and reactions. Even if you’re …

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Missed the Webcast? Watch PGi’s Karrie Andes and Rejuvenate Your HR Benefits

In case you missed it, last week PGi HR professional Karrie Andes presented a webcast entitled “Boring Benefits? Rejuvenate the Way You Communicate!” In her webcast, Karrie shared her expertise on creating an engaging benefits program that reaches and educates your entire organization. Watch the webcast above and learn: What do the Marketing Pros know? Marketing professionals utilize a wide …

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Make Your Customers Love Your Company

make your customers love your company

Customers are your biggest asset and you don’t want to give them any reason to leave. For that reason alone, the customer service experience is an area of increasing importance for many companies. Before the internet, companies shared a limited connection with their customers and the customer experience only mattered during business hours. In today’s technology driven world, customers have …

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Watch and Read: PGi CEO Boland Jones on Balancing Innovation

balancing innovation

“I find myself, a lot of times, as the CEO of a technology company, getting worn out with how fast things change.” – PGi CEO Boland Jones In the above video and in a recent blog on LinkedIn, PGi’s Boland Jones has been exploring the idea of balancing innovation, and how the breakneck speed of technological innovation can be a …

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Join PGi at Gartner Catalyst 2014!

gartner catalyst 2014

Today marks the kickoff of Gartner Catalyst in San Diego, an intensive 3.5 day event bringing together analysts and technology leaders for industry-shaping panels and discussions. The theme of 2014’s Catalyst event is “Architecting the Digital Business: Scaling and Securing Cloud, Mobility and Data,” focusing on educating IT professionals from a variety of industries on how to best manage the …

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Is Technology Really the Big Bad Wolf to Work-Life Balance?

work-life balance

Recently CIO asked, “Is the Work-Life Balance a Myth?”Unlike many that regard technology as the primary cause of imbalance, the author and experts in the article deem it the champion for perfect harmony between work hours and free time. The disappearing divide between our work and personal lives is in fact reality, but to take this one step further, …

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Nerd Alert: Thoughts on Unplugging from a Smartphone Addict

smartphone addict

It may come as no surprise to you that I’m a wee bit addicted to my smartphone (not sure what gave it away). As much as I love staying tapped in and up-to-date on the latest tech, entertainment, gaming, sports or business news, I’m as guilty as anyone of being too tapped in, to the point of getting sucked in. …

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#TakeBack60 with Summer Work Hours

Recently, PGi conducted a #TakeBack60 survey. The results were eye opening. Most of us work well over 40 hours a week . We’re always searching for ways to boost productivity so we can get some extra time in our day to to do other things. This becomes even more evident during the warm, summer months. Summertime is a great time …

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Are You a Workaholic or a Zen Master? Take our #TakeBack60 Quiz and Find Out!

takeback60

The verdict is in: according to our #TakeBack60 survey, we are all woefully overworked. Technology has allowed us all to be constantly connected, but we’re increasingly using our smartphones and mobile apps to simply grind out more hours rather than more efficiently managing our productivity. Where do you fall on the spectrum? Are you, like the 88% of respondents from …

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PGi’s Latest White Paper is Your Definitive Guide to Modern Audio Conferencing

電話会議

Nothing is more important to collaboration than consistent, high-quality audio conferencing connections that you can always rely on. We have a saying around here at PGi: the spoken word is the foundation of collaboration. In spite of all of the advances in modern collaboration tools – features like white-boarding, screen sharing, video meetings and more – audio is still ultimately …

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6 Habits for a Highly Successful Webinar

Webinars are great for distributing messages to target audiences without dealing with travel costs or scheduling conflicts. Even with limited budgets and geographically dispersed audiences, webinars can still be a very powerful tool. Since the popularity of webinars is consistently growing, how can you stand out from the others? Here are 6 things you can do during your next webinar …

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How HR Can Benefit from Online Meeting Software

new iMeet UI

Human Resource departments are always looking for new ways to reduce the time it takes to fill open positions, simplify benefit communications and cut costs. This can become quite difficult when working with a global company. Luckily, innovative technology has helped many HR departments meet their goals. Online meetings offer a convenient and simple way to communicate with employees no …

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Design from the Customer Up to Create Better User Experiences

user experiences

At PGi, we have a long history of technological innovation. For over 20 years, we’ve brought industry-leading network, audio and software innovations to a wide array of business and collaboration solutions. But one of the most exciting areas of innovation here at PGi is in our product designs. We’ve always strived to put the needs of our users first and …

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Free eBook – The Millennials Career Guide

millennials

PGi has just released a brand new, free eBook on Millennials covering how to get the job you want and learning how to keep and maintain that job. As a Millennial myself, I have been through the struggles first-hand. “Millennials are making their mark on the world, with some of the most powerful new business leaders coming from this often …

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10 Tips for More Engaging Online Meetings

Keeping your participants attentive and engaged is a challenging part of any meeting, but with online meetings it can be even tougher. You don’t know if your guests are paying attention or multitasking on their smartphone. With that in mind, here are 10 tips to try to make your next online meeting more engaging for you and your attendees: [slideshare …

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Overcoming the Fear of Virtual Meetings

virtual meetings

Have you ever been nervous or just plain frightened to be a part of a virtual meeting? Don’t fret! You are not alone. So many different people, locally and globally, suffer from apprehension towards this newly adopted technology. All of those butterflies flying around in your stomach can be eliminated with the right mindset and training: Be Prepared No one …

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The Convergence of Innovation in Tech and Business

innovation

The word “innovation” means different things to different people. For some, it’s all about the latest and greatest gadgets and technology, from smartphones and wearable tech to cloud computing and big data. For others, innovation is the pursuit of more efficient processes and methodologies, thinking “outside the box” (to use a tired cliché) and disrupting organizational conventions in the pursuit …

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10 Things NOT to Do in an Online Job Interview

online job interviews

In our busy world today, the online job interview has become the norm.  Hectic schedules for interviewers and potential employees make it easier to meet face-to-face virtually.  However, don’t be mistaken—just because you are not physically in the same place as the interviewer does not mean you get a free pass to act and present yourself in a more casual …

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Leverage Webinars Internally for Virtual Town Halls

ウェビナー

When we hear the term “webinar,” we tend to think of an online educational session, speaker or Q&A session designed to simulate an in-person event online. A company we like hosts the event, the topic piques our interest, we sign up and attend to gain some (hopefully) valuable new insights on our role, department or industry. But what about leveraging …

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My Telecommuting Personality: The Multitasker

technology for the mobile worker

A recent PGi survey revealed that 80 percent of us work for companies that allow flexible work arrangements. Is your personality a perfect fit for a telecommuting career? We recently released a free eBook titled, “7 Telecommuting Personalities”, which describes seven personalities of individuals who telecommute. As a telecommuter, it’s important to realize your strengths and weaknesses so you can …

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