Recent Posts

Celebrating Successes with New GlobalMeet Award Wins

I am thrilled to share that PGi has been recognized with several industry awards for our unified communications platform and exceptional customer care.

To kick off the week, TMC awarded our new UCaaS offering, GlobalMeet, a 2019 Communications Solutions Products of the Year Award Winner.

One of TMC’s most coveted awards, the Communications Solutions Product of the Year Award honors exceptional products and services that facilitate voice, data and video communications that were brought to market or greatly improved upon in the last twelve months.

“This list encompasses the true leaders within their market segments. Honorees truly represent the best-of-the-best communications products and solutions available today,” said Rich Tehrani, CEO, TMC.

Subsequently, we were recognized by the 16th Annual International Business Awards® with a silver 2019 Customer Service Team of the Year Stevie® Award, as well as two bronze Stevie Awards in the categories of Collaboration/Social Networking Solution and Business-to-Business Products. As the world’s premier business awards, the International Business Awards received a record total of more than 4,000 nominations from organizations of all sizes and in virtually every industry for consideration in a wide range of categories.

By connecting teams with high quality, easy-to-use audio, video and web conferencing, GlobalMeet dramatically improves the user experience, making it easier for participants to join, share and interact in online meetings; unleash productivity; and drive business outcomes.

Customer care has always been and will always be a top priority for PGi. Being recognized with the 2019 Customer Service Stevie Award for our increased customer response time, efficiency and satisfaction is validation of our commitment to world-class customer care.

To be presented with one industry award is exciting, but to add three more is just phenomenal! Being recognized for our continued innovations with GlobalMeet and customer care speaks volumes to our commitment to ensuring we stay ahead of the market trends and continue to help people connect in new, innovative ways.

 

Recent Posts

Celebrating Successes with New GlobalMeet Award Wins

I am thrilled to share that PGi has been recognized with several industry awards for our unified communications platform and exceptional customer care. To kick off the week, TMC awarded our new UCaaS offering, GlobalMeet, a 2019 Communications Solutions Products of the Year Award Winner. One of TMC’s most coveted awards, the Communications Solutions Product of the Year Award honors …

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4 Surprising Stats That Show the True Impact of Video Conferencing

free video conferencing

Video conferencing is increasingly more important in this day and age. Today, it’s touching more aspects of professionals’ lives than ever, from recruiting to contract negotiation. Want proof? Check out these surprising stats. 1. Connection is key According to Gigaom, 87% of remote team members feel more connected to their team when they can use video conferencing. They also feel more …

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Video Production Company Turns to GlobalMeet for Stress-Free Broadcasting

Broadcasting

For 25 years, Big Shoulders Digital Video Production (BSDVP) has produced high-quality videos for projects of all types and sizes. While they’re popular in their hometown of Chicago, they also provide services worldwide, particularly for corporate clients. A New Request From Major Clients In recent years, Big Shoulders has seen an influx of clients requesting webcasting and broadcasting for high-profile …

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5 Bottlenecks Slowing Down Your Team

collaboration bottlenecks

Out of the many ways PGi adds value, one of the biggest is not customer-facing. It’s the power of easily eliminating routine collaboration bottlenecks to get more done faster. Here are five bottlenecks that PGi can banish from your team with collaboration solutions. 1. Missing Team Member “Is Alison joining this meeting…?”How often have you heard (or said) that? …

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5 Webcast Analytics That Make Great KPIs

webcast analytics

So, you’ve taken the time to create a live webcast. Is there a concrete way to gauge its success? Which data can reveal the ROI of your effort? We thought about this a lot while developing our webcast analytics dashboard. Here are five metrics we recommend using as Key Performance Indicators (KPIs). Metrics to Check Immediately After a Live Event How …

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